Q8Aviation has recently been awarded ISO9001:2008 Certification, which is widely regarded as the gold standard for excellence in business practice.
Andrew Westmoreland, Managing Director of Q8Aviation, comments: “We are delighted to achieve this Certification, which confirms that we are working to the highest standards of quality and efficiency. Sharpening our business processes will help us to meet, consistently, the high expectations of our customers and also to control our costs.”
ISO is administered by the International Organisation for Standardisation, the world’s largest developer and publisher of international standards, which has established many thousands of standards for best business practice. In order to achieve ISO Certification, Q8Aviation spent many months undertaking a detailed review of business processes and practices in order to confirm that these high standards are being met.
Maintaining the exacting requirements of IS09001:2008 is a continuous long-term process, with internal audits conducted twice a year and an annual external audit. Andrew Westmoreland adds: “At Q8Aviation we are passionate about providing the best possible service. ISO9001:2008 is clearly focused on customer satisfaction and is an invaluable tool for helping us to drive up standards, to the direct benefit of our customers.”